Your Data Rights

We respect your privacy and are committed to protecting your personal data. Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have certain rights regarding your personal information.

Your Rights Include:

Right to Access: You can request information about what personal data we hold about you and how we use it.

Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure: You can request that we delete your personal data under certain circumstances.

Right to Restrict Processing: You can ask us to limit how we use your personal data in specific situations.

Right to Data Portability: Where applicable, you can request a copy of your personal data in a structured, commonly used format.

Right to Object: You can object to certain types of processing of your personal data.

Right to Withdraw Consent: Where we rely on your consent to process your personal data, you can withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: support@craggylabs.com
  • Response Time: We will respond to your request within 30 days

When contacting us, please provide:

  • Your full name
  • The specific right you wish to exercise
  • Any relevant details to help us locate your information

Verification Process

To protect your privacy, we may need to verify your identity before processing your request. We will only use the information you provide for verification purposes.

No Cost

Exercising your data rights is generally free of charge. However, if your request is clearly unfounded, repetitive, or excessive, we may charge a reasonable fee or refuse to act on the request.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority.