Terms of Service
Last Updated: 13/12/2025
These Terms of Service govern your use of our website and software products.
Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Use of Website
Permitted Use:
- Browse and view website content
- Purchase and download software products
- Access customer support resources
Prohibited Activities:
- Attempting to breach website security
- Using automated systems to access the website excessively
- Reproducing or distributing website content without permission
- Using the website for illegal or unauthorized purposes
Software License
License Grant: Upon purchase, you receive a license to use our software according to the terms provided with the software.
License Restrictions: You may not:
- Reverse engineer or decompile the software
- Distribute or resell the software without authorization
- Use the software in violation of applicable laws
Intellectual Property
Our Rights: All website content, software, trademarks, and other intellectual property remain our exclusive property.
Your Rights: You retain the rights to any content you create using our software.
Disclaimers
Website and Software: Our website and software are provided “as is” without warranties of any kind, either expressed or implied.
Accuracy: While we strive for accuracy, we do not guarantee that all website information is current, complete, or error-free.
Limitation of Liability
To the maximum extent permitted by law:
- We shall not be liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for our software
- We are not responsible for third-party services or content
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Modifications
We may modify these Terms of Service at any time. Material changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of modified terms.
Termination
We may terminate or suspend access to our website at any time for violations of these terms or for any other reason at our discretion.
Third-Party Services
Our website may integrate with third-party services that have their own terms and policies. You are responsible for reviewing and complying with their terms.
Governing Law
These Terms of Service are governed by the laws of the United Kingdom, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these terms will be resolved through:
- Good faith negotiation
- Binding arbitration if negotiation fails
- Courts of the United Kingdom for matters not subject to arbitration
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
For questions about these Terms of Service:
- Email: support@craggylabs.com
- Response Time: Within 3-5 business days
Entire Agreement
These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding your use of our website and services.